Session 5 – The FBF Environment

  • Your facility should be easy to find, with plenty of parking available.
  • Make sure your facility looks clean, smells good, and is up-to-date.
  • Each client should feel comfortable, not overwhelmed or ignored.
  • Don’t make your facility look, sound, and feel like the 50’s.
  • Older adults prefer to communicate over the phone or in person.

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